Having problems with your Kirby Heritage II Vacuum ?

Carpet shampooer Why cant i shampoo with my Kirby. I get lots of water over the floor but it doesn't seem to suck it up. Any help would be gratefully received . Thanks.

Answers :



It sound to me like your shampooer is missing the little round suds screen that goes over the hole where the hose plugs in to the tank. Look inside the hose and see if it's in there. Sometimes it gets turned sideways and gets stuck in the shampooer hose. The Kirby should be applying foam, not water.

Hi, I used to sell these, and can tell you that they are not designed to suck up the water. They are made to put a limited amount down and then the brushroll scrubs it. Then it drys and ideally you would vacuum up the dried residue that is left.\015\012\015\012I own one myself, and admittedly the shampooer is not as good as the ones that steam clean and suck it up, but it does ok.\015\012\015\012The longer you sit in one area, the more water is going to go down, so keep it moving. And remember that it is going mostly at the middle of the unit, so it's good to overlap a bit. If you have troubled stains, I can suggest spraying some type of cleaner on it and going over it with the brushroll--like windex. My buddy also used to sell them, and that worked for him.
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