Having problems with your Miele Blue Moon Bagged Canister Vacuum ?

Blue Moon S658 Miele vacuum problem where suction cuts off. The power light stays on. Sometimes I lose full suction, and other times I just lose partial suction. This shows on the handle by going from 1000 to 400, or nothing. Any thoughts on what this could be?


Answers :

This is a problem with the circuit board in the SES-125 hose. If you replace the hose, this problem will stop. Unfortunately this is the only solution to this problem.
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We've had the same problem for years. (In fact, when we first reported the suction power shutoff problem in 2002 it was the first they'd heard of it.) They came out and picked up the vacuum and took it in for testing. After a couple of months we got it back with a new hose and the explanation was that it was a problem with the circuit board in the hose.

I just got off the phone with a tech at Miele, (Dec 17, 2009), complaining about this problem happening AGAIN and we've already had to replace the hose THREE times since the original problem was diagnosed and have had to pay TWICE for the new hose. Was asked to take the unit into our local service center and have the tech there contact the tech at Miele to see if they can get to the bottom of this problem once and for all.

This has been THE WORST vacuum we've ever owned, and we should have kept the Miele White Pearl that we had before "trading up(?)" to the Blue Moon Model.
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