Having problems with your Miele Vacuums ?

The rewind of my miele vacuum cleaner has fully unwound. how do I rewind the flex?

\015 Miele Turbo 5000 cat and dog vacuum\012The recoil spring has unwound itself when I was changing the plug. As a result of losing its tension the electric flex has fully unwound. So how do I get the spring unwound? I cannot see any way to take the hard plastic cover off the machine.\015

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