Having problems with your Neato XV11 Vacuum ?

My vacuum is stuck - Neato XV11 Vacuum


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Repair Help & Product Troubleshooting for Neato XV11 Vacuum

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I have a Neato XV11 Vacuum and despite cleaning the brushes completely the machine no longer vacuums because it displays the error messages that it brushes are stuck and to the debris. Please Help Thanks.


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My Dyson Animal has good suction and works fine for actually picking up dirt, but when I use the vacuum with the roller, I hear a grinding/rumbling noise. Its only when I use the vacuum with the brush rotating. It does not happen hen I shut the roller brush off. The belt is fine. I cannot figure out what is wrong as there are no clogs, debris, or foreign objects stuck in the brush or in the belt. The noise seems to be the only issue. The vacuum picks up fine. It just doesn't sound right a


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How do you get items out of the vacuum hose that are stuck?


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The vacuum is making a noise like something is stuck when it is in the carpet position but not when in the floor position. I can't find anything that is stuck in the areas that I can see. I have cleaned the brush but it does not seem to want to turn. Does this machine need to be oiled so the roller will turn? Is there a way to check inside the motor? Do you think that because the brush won't turn that is making the noise? Do you know of any repair shops in the Lake Havasu City, Arizona area?


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