Having problems with your Scunci 52000 Handheld Steam Vacuum ?

Scunci SS 1000

\015 I used the Scunci SS 1000 about 6-8 months ago, after use, I drained the excess water, put it away and last night and again today(10/07/08') it still won't spray!!! But, I notice when I turned the Scunci upside down, to once again, drain out the water, chunks of caked up, what looks like dried water(Like what you see on top of a car battery-connections)But still, I can't get The Scunci SS 1000 to work??? It's never been dropped since buying it, like I stated earlier, after my last use, it's been exactually in the very same place!?What do I need to do NEXT??? I'm on call so, I can be reached at, 1-323-299-8110 California...call anytime after 9am Monday - Friday Or 9:30am on Saturdays and after 2pm on most Sundays!Oh, I'm James! Also, My email is...[email protected]\015

Answers :

The steps to correct it: The thumb\015\012trigger and the sliding brass valve clog up and don't move. So if you\015\012use it and press the thumb trigger and no steam comes out, it's\015\012probably clogged.
\015\012
\015\012Wait until it cools down. Empty the unit.
\015\012
\015\0121.) unscrew any attachments and you will see where they screw in at the\015\012end, two small philips head screws on the end. remove them. The red\015\012rounded piece at the end will come off.
\015\0122.) now on the top, unscrew the water stopper top where you poor water in.
\015\0123.) Now below that is a round rubber piece that surrounds the threaded\015\012part where the stopper top screws on to. Grab it with your fingers and\015\012lift it up on the sides to remove it.
\015\0124.) now underneath here you can see two screws. Remove them.
\015\0125.) now grab the whole top piece that is "black" and pull upward to\015\012remove it. you may want to start at the front and work it off. It has a\015\012few snaps that will release when pulled. I have done this a few times\015\012so dont be afraid to pull this piece off.
\015\0126.) now you will see the valve assembly. Take a small hammer and tap on\015\012the small rounded "brass" nub that is sticking out of the "trigger\015\012side" of the valve. To know if it has released, I usually place my lips\015\012around the end that the steam comes out of and blow while pressing in\015\012on the little brass nub on the other side. I do this until that nub\015\012moves freely and I can hear the air escape out the top from my blowing\015\012on it. Sounds funny but it works. If not free, tap it harder, a few\015\012more times, until it is free. It will free up eventually. It gets stuck\015\012from time to time but this will get you back in business fairly quickly.
\015\0127.) move the nub a few times to ensure smooth movement.
\015\012
\015\012Re-assembly
\015\012
\015\0121.) The black plastic top will snap into place. Just line up the\015\012trigger spring with the red nub and snap the whole black piece back\015\012into place.
\015\0122.) place the two screws back in.
\015\0123.) The rubber protector ring is tricky. You will see the underside has\015\012a rubber edge that snaps in place. Work it around as best as possible\015\012and i usually use a screw driver to push the last little bit into\015\012place.
\015\0124.) place the red circular end cap on and the two screws that go with it.
\015\012
\015\012you are all done. Once you do this a few times, you will become a pro OR as the above poster said, use distilled water.
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