Having problems with your Sebo Automatic X1 Bagged Upright Vacuum ?

I have a Sebo x1. It will not pick up from the head.

\015 The unit has had the filters checked, hose o.k. \015\012The middle wheel seems to be at its highest level, and the brush roller is approximately half an inch from the carpet even in the cleaning mode.\015\012After removing this wheel it seems to motorised, how does the machine adjust the wheel itself.\015\012If the head is pressed down with my foot it seems to operate as normal.\015\012Regards\015\012K Hammond\015

Answers :

Hi
\015\012If the wheel isn't moving when the upright handle is swung down normally then the hydrallic action will be broken. The wheel only adjusts to the carpet when the handle is swung down and the wheel goes to the highest position. HOWEVER if you have large pile / thick carpeting then the X1 will struggle to pick this up as it doesn't cope well with thick carpeting. Sebo's G1 series with a manual adjuster dial is better in that respect. Put back the wheel as normal and check that it is lowering once the handle is unlocked. If it doesn't show up with the lights on the front of the hood showing that the wheel is going down, then its either the carpet thickness or the hydrallic wheel mechanism is broken. Contact Sebo in your country and they can usually send out a line diagram or suggest a repair.
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